Prepare to Sleep – Sleep Consultancy Services
Last Updated: [06/03/2026]

These Terms & Conditions (“Terms”) apply to all sleep consultancy services provided by Patricia Flynn / Prepare to Sleep (“we”, “us”, “our”) via www.PrepareToSleep.com and associated booking platforms.

Our services are available to clients worldwide.

These Terms are governed by the laws of the United Kingdom, and any disputes shall fall under the jurisdiction of the UK courts.  By registering for or participating in any group or individual consultation, event, or workshop, whether online or in person, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions 

2.1 The founder of Prepare to Sleep is a qualified Occupational Therapist registered to practice in Ireland and Belgium only.

2.2 However, when delivering services through Prepare to Sleep, she is practising in the capacity of a Sleep Therapist, not as an Occupational Therapist.

2.3 The services provided:

• Are educational and advisory in nature
• Are informed by developmental science, sleep research and relevant public health guidance
• Do not constitute occupational therapy assessment or clinical intervention
• Do not create a therapist–patient or clinical relationship

2.4 These services are not medical care and are not a substitute for consultation with a GP, paediatrician, health visitor or other qualified healthcare professional.

If clinical or medical concerns arise, you are advised to seek appropriate medical input.

2.5 The definition of the services provided has implications for health insurance reimbursement.  Please check if your specific insurance policy reimburses sleep consultation / therapy /coaching ahead of scheduling an appointment with us.

3.1 We provide personalised sleep education, guidance and support for infants, children and families.

3.2 Support may include:

• Review of sleep needs and patterns
• Discussion of developmentally appropriate expectations
• Analysis of sleep preparation and sleep participation activities 
• Practical strategies
• Written sleep plans
• Ongoing advisory support

3.3 All guidance is based on current research, developmental understanding and recognised public health recommendations at the time of delivery.

4.1 Sleep development varies significantly between children.

4.2 We provide professional, evidence-informed and ethical support and, like all sleep advisors, we cannot and therefore do not guarantee specific outcomes, including but not limited to:

• A baby or child sleeping through the night
• Elimination of night waking
• Sleep changes within a specific timeframe
• Behavioural or emotional outcomes

4.3 Outcomes depend on multiple factors including health, temperament, neurodevelopment, multidimensional environment and consistency of implementation.

5.1 We may share research findings, international and national guidelines and public health information relating to sleep practices, risk factors and relative risks.

5.2 All decisions about:

• Where a child sleeps
• How a child sleeps
• Sleep environment arrangements
• Night-time parenting responses
• Child sleep-safety and emotional security

remain the sole responsibility of the parent(s) or legal guardian(s).

5.3 Parents and caregivers are responsible for conducting their own informed risk assessments and making decisions that are appropriate for their individual circumstances.

5.4 We do not supervise sleep arrangements and cannot assume responsibility for parenting decisions made following consultation.

You agree to:

• Provide accurate and complete information
• Disclose relevant medical, developmental or safeguarding concerns
• Seek medical or other professional advice where appropriate and/or advised
• Take full responsibility for decisions and implementation of guidance

You remain responsible for your child’s wellbeing at all times.

7.1  Full payment is required within a week of booking unless an agreed payment plan is in place.

7.2  Prices are as stated at the time of booking and may be updated.

7.3  Appointments are offered subject to availability. Whilst we will make reasonable efforts to accommodate your preferred date and time, we cannot guarantee that appointments will be available at times that are convenient for you. Availability may vary depending on clinician schedules, service demand, and operational requirements.

7.4  We reserve the right to reschedule or rearrange appointments where necessary. In such circumstances, reasonable notice will be provided wherever possible and an alternative appointment time will be offered.

We aim to offer a fair and understanding approach, recognising that family life can be unpredictable.  If you cannot attend scheduled appointments, we do request reasonable notice so that the time slot can be offered to other families.  

8.1 Single Consultations

• We reserve the right to retain sleep plans and reports until payment for prior consultations is received. 

8.2 A Block of Consultations

• Cancellation before the first consultation: As per cancellation of Single Consultations in 8.1 above.
• After services have commenced: Refund for any unused portion of support, minus work already completed.
• Written sleep plans already delivered are non-refundable 

8.3 Illness, Emergencies and Serious/Unavoidable Circumstances

• Where illness, emergency, or unavoidable circumstances arise, we will always aim to reschedule wherever possible.

8.4  If we need to cancel due to illness, emergency, bereavement, or other unavoidable circumstances, you will be notified as soon as possible and offered an alternative appointment time. Any prepaid fees will be transferred to the rescheduled session (or refunded if preferred). 

Services may be delivered via video consultation, telephone, email or secure digital platforms.

You are responsible for ensuring you have appropriate technology and internet access.

We treat personal information confidentially and in accordance with applicable UK data protection legislation.

Information will not be shared without consent unless:

• Required by law
• There are safeguarding concerns

Please refer to our Privacy Policy for further detail. 

We are committed to providing ethical, respectful and professional services.

If you have a concern:

1. Please email us at Connect@PrepareToSleep.com.
2. We will acknowledge your complaint within 3 working days.
3. We aim to provide a full response within 14 working days.

If a resolution cannot be reached, you may seek independent advice under UK consumer law.

12.1 To the fullest extent permitted by law, we are not liable for:

• Indirect or consequential losses
• Dissatisfaction with sleep outcomes
• Decisions made by parents following consultation

12.2 Nothing in these Terms excludes liability for:

• Death or personal injury caused by negligence
• Fraud
• Any liability that cannot legally be excluded

We hold appropriate professional indemnity insurance for sleep therapy services.   Prepare to Sleep holds professional indemnity insurance within the United Kingdom for services provided in the capacity of a sleep therapist. While services may be delivered globally, all advice, guidance, and consultations are governed by the laws of the United Kingdom (including England, Wales, Scotland, and the Channel Islands). This insurance covers claims arising from the professional services provided under these Terms. 

We reserve the right to update these Terms from time to time. Updated versions will be published on our website.

Continued use of our services indicates acceptance of any updated Terms.

Prepare to Sleep
Website: www.PrepareToSleep.com
Email: Connect@PrepareToSleep.com
Business Address: Manchester, UK